Thank you for purchasing a VIP package powered by Sofar. Here’s what you need to know:
You’ll receive an email from [email protected] 48 hours before the event with instructions for redeeming your VIP package.
All sales are final.
VIP activities may occur up to 3-4 hours before the show, please plan accordingly.
The original purchaser must show their photo ID at VIP check-in to redeem the package elements.
All persons in attendance must have a VIP package including a ticket to the event. This includes parental escorts.
If you require ADA accommodations please reach out to [email protected] in advance of the event.
VIP merchandise must be picked up at the event during check-in unless otherwise communicated.
Sofar reserves the right to cancel packages for any reason. VIP package elements are non-transferable and not valid if resold.
Communication about your purchase may be sent via SMS to the provided phone number. For any questions, contact Sofar’s friendly Fan Experience team at [email protected].